|
|
|
|
You know how difficult and expensive it is to acquire new customers. Every day,
your customers are bombarded with marketing messages as competing service centers use margin eating
discounts to entice customers to use their services.
Some customers view car care facilities and their services as a commodity. They shop based on price
and convenience rather than loyalty to any one provider.
With customers having so many choices, how can you keep your customers coming back, without spending
all your profit on advertising and discounts?
Repair shops & lube centers now have a solution to lock in their customers with LoyaltyTrac®—a hosted reward program built
specifically for the vehicle repair market. This application is as good as the best national hotel
and airline loyalty programs, but is designed for small to medium sized businesses.
Paper punch cards are a thing of the past.
You may have tried paper or plastic punch cards, believing they would entice customers back, only to
find a small percentage of customers kept and used them. LoyaltyTrac is an automated communication tool
that continuously reminds customers to return for service.
Direct mail has been replaced with email marketing.
Our loyalty program captures email addresses and markets your services through high impact email templates.
The system sends the right email to the right customers at the right time. And with email marketing, your
marketing costs stay the same, as your customer base grows.
Customers expect high quality email graphics.
We create and send high-impact email campaigns to deliver repeat business. We do all the work; create
the graphically-appealing email, filter your customer list, and send the campaign. And we turn most campaigns
around in 48 hours or less.
Have customers build equity in your shop as they spend.
Customers should earn their discounts by accumulating points for the dollars they spend. Points and rewards
are redeemable only in your shop and help you build a loyalty customer base.
Drive revenue and profit with your own pre-paid maintenance program.
Increase cash flow by having customers pre-pay for future work. Package and pre-sell any combination of
services through our custom pre-paid loyalty card.
Contact Us to hear how shops just like yours are keeping
more of their customers and significantly increasing revenues and profits.
|
| |
|
